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CUMI offers you multiple payment methods. Whatever be your mode of payment, you can rest assure that CUMI trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

You may use Internet Banking, Cash on Delivery and Credit card to make your purchase.

CUMI also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India.

Once your order is confirmed and processed, you will receive a shipment notification via E-mail/SMS informing you on the estimated date of delivery. You can also check the current status of your order by logging into your account on CUMI and going to MY ORDER section.

It often takes 5 working days to get the product delivered at your door steps. Business days exclude public holidays and Sundays.

Estimated delivery time is also dependent on the following factors:

The Seller offering the product.

Product's availability with the Seller

The destination to which you want the order shipped to and geographical location of the Seller.

Returns are easy. Contact us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

Wherever possible, Logistics will facilitate the pick-up of the item. In case the pick-up is not arranged through CUMI, you can return the item through a third-party courier service. Return fees are borne by CUMI.

If you wish to cancel your order, please follow these steps:

You can reach our customer care at 044- 39249152,9077 or write us on cumidirect@cumi.murugappa.com and tender your cancellation request.

Your online transaction on CUMI is secure with the highest levels of transaction security currently available on the Internet. CUMI uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

 

All credit card and debit card payments on CUMI are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.